Hopefully there is a solution for me as i tried to build a robot where i want to track says certain email address replied by sender after report being sent to them,
after sender replied, the process shall stop, else shall send a reminder after a timeline being set.
below are the flow i tried to create but somehow it doesnt trigger to stop(responder) after sender replied.
I hope after sending the email to the DL you are using Get outlook activity with filters to check for the emails from senders?? Then you are checking for the predetermined replies from them & used a condition to validate.
Here it would be better to run the process in debug mode and verifying the values of the variables using in the condition.
Hi yes it was just an example, initially i input the sender email in the bracket, now am figuring out how to segregate the emails sender if i have many differents address, and how to trigger to send the reminder to sender if its not replied, and stop the process when sender replied.
a) send a list of item to individual email ( base on excel data with details + emails column )
b) after send, i wanted to track if the sender have reply or not, if the sender has replied within a timeline, then the process stop, otherwise the process shall wait for a timeline and resend reminder again.
but somehow im still not manage to solve the process like when receive then top, else the process wait and send reminder again after a certain time set.
i am still trying to use flow chart or sequence to get this process built.
You can use a flag value. For example create a boolean variable emailCheck=“False”.
This should be declared at the top. Then in the Get Outclook if any mail received, you need to change the value of flag to True. ie, emailCheck=“True”.
in the decision you can add condtion to check emailCheck="True and then close the loop.