Hi,
My usecase is, I want to pick up new incidents created in ServiceNow with some specific keyword in Description row, and trigger the UiPath workflow.
Please help me with this.
Hi,
My usecase is, I want to pick up new incidents created in ServiceNow with some specific keyword in Description row, and trigger the UiPath workflow.
Please help me with this.
Hello,
I worked with SNOW, you have option in SNOW to Filter data and than to export to CSV, and than search for itâŚ
or you can search and always pick up the first one, after processing it will be closed, so next one will be at 1st position and I would also read number of ticket and compare it in error handling, if it happens that you have same ticket number more than once to send an email.
If there is anything you need ask.
Cheers,
Radomir
User must have REST API access for ServiceNow
Compiler error(s) encountered processing expression "âabcd@1234"â.
Value of type âStringâ cannot be converted to âSystem.Security.SecureStringâ.
Anyone help to fix this issue?
Do we have any process to check whether I have API access for ServiceNow or not?
if abcd@1234 is your password, use the below expression in the password field
new NetworkCredential(String.Empty,"abcd@1234").SecurePassword
it converts string to securestring. But the recommended way is to get the credentials from Orchestrator asset or windows credential manager
So i want export this networkcredential package from there?
try creating a dummy variable of type networkcredential in the workflow. uipath will automatically import the relevant packages.
Then you can use networkcredential in any place in your workflow
your servicenow administrator will help to identify the roles assigned to your id.
Fastest way, create a workflow with âGet Incident Dataâ activity. if you dont have REST access, you will get the below error
I got this type of error
Right.
Now use the password for servicenow as
new NetworkCredential(String.Empty,"abcd@1234").SecurePassword
validation error will be solved
Example-
This issue fixedâŚthank you dinesharyâŚnow i want to bulk amount ticket creationâŚis there any possible way?..using excel sheet.
Yes⌠definitely. DH.ServiceNow.Activities package is the connector to integrate Servicenow data with UiPath.
For your case, you need to do the following combining the other UiPath activities
Step 1 - Read the excel sheet to a datatable
Step 2 - Use âfor each rowâ activity to process each data row in the data table
Step 3 - Inside for each data row, use the âCreate Incidentâ activity, fill the properties with the corresponding data row column values
Since âCreate Incidentâ activity returns the new incident number, optionally you can also have a new column in the data table to hold new incident numbers and update them inside the âfor each data rowâ activity after the âCreate Incidentâ activity"
Sample workflow file for create, get and update
Error main.xaml file
Are you using the latest version of DH.ServiceNow.Activities?
OK dineshâŚyou have linkedin idâŚwe can talk there?