How to Integrate UiPath with ServiceNow tool?


#1

Hi,

My usecase is, I want to pick up new incidents created in ServiceNow with some specific keyword in Description row, and trigger the UiPath workflow.

Please help me with this.


#2

Hello,

I worked with SNOW, you have option in SNOW to Filter data and than to export to CSV, and than search for it…

or you can search and always pick up the first one, after processing it will be closed, so next one will be at 1st position and I would also read number of ticket and compare it in error handling, if it happens that you have same ticket number more than once to send an email.

If there is anything you need ask.

Cheers,
Radomir