DH.ServiceNow.Activities

ServiceNow Activities for UiPath

  1. Get an Incident
  2. Get all Incidents
  3. Update an Incident

dinesh.b@outlook.com
dbalasubram7@dxc.com

Package: DH.ServiceNow.Activities
Author: @dineshary

5 Likes

Latest package supports “create incident”

Updated to version 2.1.1.6

Issues fixed

Updated to version 2.2.0.6

Custom designers added for activities
New fields for create incident activity
Change in output argument types
Issues fixed

Screenshots are attached below for servicenow package
Activities

CreateIncident
CreateIncident.PNG1366x736 79 KB

GetAllIncidents
GetAllIncidents.PNG1366x736 70.9 KB

UpdateIncident
UpdateIncident.PNG1366x736 59.6 KB

GetIncidentData
GetIncidentData.PNG1366x736 65.5 KB

1 Like

I have also a same doubt anyone give the solution for me?

Hi @ganesh_rajan

What is your doubt?

i want retrieve all incident to excel sheet

Please find below the screenshot to get all the incidents from servicenow. The output will be in JArray datatype. so you can use foreach activity to process each JSON object and then write the required fields from JSON to datatable.

Once you have the datatable, use write range excel activity to write the data to excel

Custom Activity documentation - https://github.com/dineshary/UiPath.ServiceNow/blob/master/README.md

Can you provide create incident,update incident,retrieve incident .xaml file?

Sample Workflow file

Main.xaml (16.3 KB)

Hi Dineshary,

Can you help me find out where do i get these activities from ? Which package should be downloaded. I have installed UIpathteam.service now package and can only see
“Add Incident, Get Incident, Update Incident” in that. Uipath Studio version im using is 2018.4.
Please help !

Regards
Harika

Service Now UiPath Help -
Can Somebody please help me, I need the Incident information with Specific date range.
Using UiPath Studio -2020 beta version

Using Get All incident activity
with query - Select number, date from incident where number date between ‘2020-04-20’ and ‘2020-04-15’

After that i applied the query only for specific date
Query - Select number, date from incident where date:‘2020-04-20’ limit 100;
but i am getting the result of all dates.

Hi Dinesh,
I couldn’t find your SNOW package. Can you please help me where can I get it.