How to get the mail from exchange share folder

outlook

#1

Hi, guys,
Now I want to get the mail from outlook,like Inbox\subInbox .But the folder is a share folder setted with exchange server.I used the activity [get outlook mail message],but it does not work.Can Anyone knows how to do that?


SharedMailbox in Get Exchange Mail activity Not work in Sub-Folder
Get Outlook Messages from Shared Inbox
#2

Did you try this


#3

vvaidya Thanks for your advice ,Normally it works well,but the mail folder is not like "Robot.One@email.com\Inbox\Subfolder" but likes “Some one\Inbox\Subfolder”.I think it is the problem of the account profile.


#4

Hi I am also encountering problems with the shared account…

does that mean the following: if my primary account is ajla.kasic@something.com
and my shared account is: sharedaccount@something.com -> then I have to put into Account (from Input) the following: "sharedaccount@something.com\Inbox\Inbox"?
Thank you very much! :slight_smile:


#5

Hi there,

I’m actually working on the same issue trying to resolve without any luck so far.

Thanks


#6

Did anyone find a solution for that?


#7

Hi,
Is this something someone at UiPath is currently looking into?
I hope you are able to correct this soon! And please let us know right away.

Best regards,
Nils


#8

Same issue! Out of the blue, it couldn’t read the sub-folder of my email account only.
It was working before but 2 days ago it didn’t work anymore… Anyone knows how to resolve this?


#9

Hi @lavint

Have you updated the Mail package by any chance? You could try downgrading it in this case to see if it is causing the issue.

Could you also provide:

  • your Studio version
  • screenshot of your activity properties together with the version of the Mail package