Error when trying to log into orchestrator

Help Orchestrator
1

Just started getting this error when trying to log into Orchestrator.
{“message”:“An error has occurred.”,“errorCode”:0,“resourceIds”:null}

Not sure where to look to fix this.

Thank you

2

Hi @bryan.davidson ,

Can you please check this thread . Hope it will help you .

1 Like
3

Sometimes, in case your certificate is not expired, restarting orchestrator server may fix it.

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4

Hi,
An error occurred while updating the orchestra. Changes rolled back. But now, when entering the orchestrator, exiting the orchestrator, an error occurs {“message”:”An error has occurred.”,”errorCode”:0,”resourceIds”:null} I checked the file C:\Program Files (x86)\UiPath\Orchestrator\Identity\appsettings.Production.json, everything is correct there, the database is available

5

Check the Event Viewer logs in the Orchestrator machine to see more details.
Also, you may check the Console and Network tab from the Inspect tool while you are replicating the issue in the browser.

The “An error has occurred” is too generic for finding the cause.