Error : {"message":"An error has occurred.","errorCode":0,"resourceIds":null}

Getting error while trying to update service acct passwords from UiPath orchestrator. Please provide help to resolve this.

Hey @Pal_Patel
Did you check this?

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yes, nothing is working. getting same error.

Have you recently updated your SSL certificate on IIS?

No, We updated today self signed certy after this error.

error from eveent viewer : System.InvalidOperationException: IDX20803: Unable to obtain configuration from: '[PII is hidden. For more details

Hi @Pal_Patel,

Ensure that the username and password are correct and have the necessary permissions to update the service account passwords.

Also check the Orchestrator logs for more detailed error information.


did you update correctly following this URL

I checked but not understanding services of turn windows on or off.

Please suggest what to do here.


I think you can contact with technical support:
Contact Technical Support (

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