UiPath Orchestrator error {"message":"An error has occurred.","errorCode":0,"resourceIds":null}

Hi all,

Can someone help me, I have problems with opening UiPath Orchestrator application. I am getting error

{“message”:“An error has occurred.”,“errorCode”:0,“resourceIds”:null}



Better to share the screenshot of the error

It would be helpful to understand your issue


Here are the pictures. Also, I need to mention, that Orchestrator sometimes is working fine, sometimes I am getting this error.


As webhook error out due to no successful sql connection

Can you check are you able to establish connection with SQL?

Also refer below post for your reference

Hope this may helps you


Hi @mkriznjak

It looks like an issue with an on-premise installation. Given a lot of variables, the most appropriate way to get the solution here would be to contact our technical support:

We had a similar problem and needed to update the thumbprint:

You find your current thumbprint here: