UiPath Orchestrator error {"message":"An error has occurred.","errorCode":0,"resourceIds":null}

Help Orchestrator
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1

Hi all,

Can someone help me, I have problems with opening UiPath Orchestrator application. I am getting error

{“message”:“An error has occurred.”,“errorCode”:0,“resourceIds”:null}

Thanks!

2

@mkriznjak

Better to share the screenshot of the error

It would be helpful to understand your issue

Thanks

3

Here are the pictures. Also, I need to mention, that Orchestrator sometimes is working fine, sometimes I am getting this error.

Untitled
Untitled1924×1084 43.9 KB

Untitled1
Untitled11924×1084 335 KB

4

@mkriznjak

As webhook error out due to no successful sql connection

Can you check are you able to establish connection with SQL?

Also refer below post for your reference
https://social.msdn.microsoft.com/Forums/sqlserver/en-US/3bbcd9a3-f90b-4ef2-8244-f06ee8d9cfa3/timeout-error-while-attempting-to-consume-the-prelogin-handshake?forum=sqldataaccess

Hope this may helps you

Thanks

5

Hi @mkriznjak

It looks like an issue with an on-premise installation. Given a lot of variables, the most appropriate way to get the solution here would be to contact our technical support:

6

We had a similar problem and needed to update the thumbprint:

You find your current thumbprint here:

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