Could not start executor. rdp conncetion failed: message: the server denied the connection

[Hakon_Kristiansen (Håkon Kristiansen)]

I recently had a problem with my robots running on a remote desktop connection where i encountered the error message displayed in the title. I thought it would be nice to share my experience in solving the issue in case anyone else enounter the same problem.

In my case, all i had to do was restart the server a few times before the robots could connect and start running again.

It wasnt worse than that, but incase anyone else encountered this problem i thought it might be good to post a possible solution here.

[Palaniyappan (Palaniyappan P)]

Hi

Check this out to get this resolved

Error "Could Not Start Executor. RDP Connection Failed: Message: An Authentication Failure Aborted The Connection"

Why does the job fail with the error: "Could not start executor. RDP connection failed: Message: An authentication failure aborted the connection."? Issue Description: When trying to launch an Unattended Robot from Orchestrator, the job fails with the following error "Could not start executor. RDP connection failed: Message: An authentication failure aborted the connection." Resolution: Enable the Low-level Logs on the Robot machine (Instructions present in Enabling Robot Diagnostic Logs ). C…

Let us know for any other clarification

Cheers @Hakon_Kristiansen

[Hakon_Kristiansen (Håkon Kristiansen)]

Maybe i tagged the post wrong. I did not need any help, i only wanted to share a solution to my problem. Thank you