Confusing Attended Robot Setup

[Hara_Gopal]

Hi All,

I am having a difficult time setting up a simple attended Robot. Most documentation seem to be outdated and doesn’t match with the recent Ui of the on-premises Orchestrator version (2023).
Here are the few thing I tried:

1. Create a user (The licenses page shows 1 lincense consumed our of 5 available ones as I chose “Attended User” radio button while creating the account (screenshot below)

   

2. Create a Machine Template (also tried Standard Machine). Both of these options ask for a unattended license. I don’t understand why to enter unattended runtimes when am trying to setup an attended Robot)

3. The connection is established when Machinekey/ClientID is entered on the Machine use the Assistant but but cannot retrieve the license though the user created in step 1 has an attended license attached to it

Appreciate your help
Regards
Hara

[Yoichi]

Hi,

If you want to connect your attended robot with OC using machine key, can you try to turn on Hybrid at Tenant - Settings - robot security?

Then input your domain\username at settings of attended.

Or try interactive sign-in instead of machine key/ClientID

Regards.

[Hara_Gopal]

@Yoichi , it doesnt work. its already set to use Hybrid

[Yoichi]

Hi,

Is it Attended robot (user) authentication settings?
If it’s hybrid, Domain/Username settings appears in user configuration as the following. Did you set domain and username?

Regards,

[Hara_Gopal]

Thanks @Yoichi. It worked