Hi everyone,
I hope you’re all doing well. Thanks in advance for your help.
We recently renewed a self-signed certificate on our Orchestrator, as the previous one had expired. However, after creating and applying the new certificate, we started encountering validation issues. The following error appears in the URL:
Additionally, in the Event Viewer, we see a Level 2 event with the following Event Data:
UiPath.Service.UserHost 23.10.5.0 submitHeartbeat: [Http Status 500][Orchestrator Error Code Unknown]UiPath.Service.Orchestrator.Clients.OrchestratorHttpException: An error has occurred. at UiPath.Service.Orchestrator.OrchestratorClientExtensions.EnsureOrchestratorStatusCodeAsync(HttpResponseMessage response) at UiPath.Service.Orchestrator.Clients.OrchestratorBaseClient.InternalRequestAsync[T](String serviceUrl, HttpMethod method, HttpContent content, Func2 parseResponse, String baseUrl, TokenFactory tokenFactory, TimeSpan timeout, Dictionary2 headers, CancellationToken ct) at UiPath.Service.Orchestrator.Clients.OrchestratorBaseClient.RequestAsync(String serviceUrl, HttpMethod method, HttpContent content, String baseUrl, TokenFactory tokenFactory, TimeSpan timeout, Dictionary2 headers, CancellationToken ct) at UiPath.Service.Orchestrator.Clients.OrchestratorBaseClient.RequestAsync[T](String serviceUrl, HttpMethod method, HttpContent content, String baseUrl, TokenFactory tokenFactory, TimeSpan timeout, Dictionary2 headers, CancellationToken ct) at UiPath.Service.Orchestrator.Clients.OrchestratorClient.GetSettings(String configurationUrl, CancellationToken ct) at UiPath.Service.Orchestrator.Clients.OrchestratorSettings.GetSettings(IOrchestratorClient client, String configurationUrl, CancellationToken ct) at UiPath.Service.Orchestrator.Clients.OrchestratorSettings.UpdateSettings(String latestSettingsStamp, CancellationToken ct) at UiPath.Service.Orchestrator.Notifications.HeartbeatGenerator.SubmitHeartbeatImpl() at UiPath.Service.Orchestrator.Notifications.HeartbeatGenerator.<>c__DisplayClass31_0.<g__submitHeartbeat|1>d.MoveNext(), HResult -2146233088
Any guidance on how to properly apply the new certificate and resolve this issue would be greatly appreciated.
Best regards,