Cannot use community edition uipath when installing first time

[senthilnadhi (Senthil S)]

For the first time, i had setup UI Path in my brand new personal laptop and when trying to install community edition, i get this below error. I am very sure, i never installed UI path in this machine. please help

19.2.0+Branch.master.Sha.21b678a4c3a8b1362fcdd6e92496f991e5a7da37

Activation failed with error: 0
Error description: Cannot use Community Edition on this machine after activating a trial or Enterprise license code. Please enter a valid license key.
License status: Device ID already activated

Device ID: OIOM41qExHYMF85yQyXS
Computer: DESKTOP-FFRKMHC
User Name: user

Installer(.exe or .msi):

License type(Free, Trial/License code):

Studio/Robot version:

Current behavior:

Screenshot:

[lakshman (Ganta lakshman)]

@senthilnadhi,

Try this steps:

1. Delete existing license folder
   start -> run -> type "%Programdata%, it will open new windows then UiPath-> UiPath-> License folder

2. delete uipath folder under from %Appdata% folder
   Then install UiPath .

[senthilnadhi (Senthil S)]

Sorry to say it DIDN’T help. Can you please suggest me something else?

[lakshman (Ganta lakshman)]

@senthilnadhi,

Follow below threads:

WORKAROUND: "Device ID already activated" error

UPDATE: The error is resolved starting with 2019.4 version. Please get the latest Studio version. Device ID already activated - as I have mentioned before, this happens when you previously activated your Studio with a Trial key and after expiring you want to go back to using Community Edition. Only in special situations the Trial can be extended or the Device ID released from our licensing server. So, since there are so many questions around this, here is what you can do in order to use Comm…

Orchestrator - Connecting Robots to Orchestrator

[senthilnadhi (Senthil S)]

Thanks @lakshman I created robot as mentioned. Still i get the same issue when i open the UIPath. Additional info. After i perform the above mentioned steps, i see the Robot is in DISCONNECTED STATUS. Is that the reason? Can you please help?

[lakshman (Ganta lakshman)]

@senthilnadhi,

Could you please help me with screenshot and then will check it.

[senthilnadhi (Senthil S)]

Please find the below screenshot

[lakshman (Ganta lakshman)]

@senthilnadhi installed UIPath first time on his system and getting error like ‘Device already activated’.

@ovi @loginerror
Could you please help him to resolve this error.

[senthilnadhi (Senthil S)]

Thanks @lakshman. Eagerly awaiting have this issue resolved and try my first automation. please help @ovi @loginerror

[ovi (Viorela Preda)]

@senthilnadhi when opening Studio did you select Acquire license from Orchestrator?

[senthilnadhi (Senthil S)]

Yes. I did that. @ovi

When using choosing Orchestrator option, i get this below error

19.2.0+Branch.master.Sha.21b678a4c3a8b1362fcdd6e92496f991e5a7da37

Could not obtain license. Please check Robot connection to Orchestrator or activate a local license.

[senthilnadhi (Senthil S)]

please check the screenshot of the error

[ovi (Viorela Preda)]

@senthilnadhi if your problem still persisted, please be aware that starting with 2019.4 version we have fixed it. Download the latest Studio from here: UiPath and let me know if you can activate the free license now.