Ai Robot Licensing model bug


It looks like the Ai Robot licensing allocation is bugged in Automation Cloud.

We currently have 2 ML Skills deployed, but the license usage is at 2/3 Ai Robots. According to official information, 1 AI Robot should handle 2 ML skills.

Has anyone had this bug before?


Later edit: I removed all ML Skills and ensured we have no pipelines running, we still have usage on 1 AI Robot. Strange :expressionless:


Hello @raf667!

It seems that you have trouble getting an answer to your question in the first 24 hours.
Let us give you a few hints and helpful links.

First, make sure you browsed through our Forum FAQ Beginner’s Guide. It will teach you what should be included in your topic.

You can check out some of our resources directly, see below:

  1. Always search first. It is the best way to quickly find your answer. Check out the image icon for that.
    Clicking the options button will let you set more specific topic search filters, i.e. only the ones with a solution.

  2. Topic that contains most common solutions with example project files can be found here.

  3. Read our official documentation where you can find a lot of information and instructions about each of our products:

  4. Watch the videos on our official YouTube channel for more visual tutorials.

  5. Meet us and our users on our Community Slack and ask your question there.

Hopefully this will let you easily find the solution/information you need. Once you have it, we would be happy if you could share your findings here and mark it as a solution. This will help other users find it in the future.

Thank you for helping us build our UiPath Community!

Cheers from your friendly

Hi @raf667

This may happen sometimes (although it shouldn’t) could you please open a support ticket with your account name and id (you can find it under my profile page on AI Center, three dots button top right).

We’ll fix that.

Sorry for the issue

1 Like

Hi Jeremy,

I also raised a ticket, but it kind of fixed itself after 1 hour. Looks like a temporary bug.


1 Like

This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.