I have registered for UIPath Academy, and have done all the necessary things to be done to access it, but I’m not able to log in. I even tried resetting my password, and I did do that, but to no avail.
Thank you for reaching out and for your interest in UiPath Academy.
I am now looking in the platform and your user is Active. Please make sure you Log in with your username and not the email address. Your username is: Siddharth Ghosh
Let me know if this solved the issue.
Thank you so much, Roxana. That does solve my problem. I had realized my mistake a couple of minutes after i posted this question, but i couldn’t delete it. Also, it took me a while to figure out that i had my full name as my username, so it was my bad. Once again, thanks.
No problem - glad you managed to overcome this.
Just had the same problem and had to reset my password before I realised I needed to use my username. Might be a good idea to change it to accept an email address as well as it’s easy to forget a username.
Also is the username you use linked to the username on the forum in any way? Or is this done by email address?
Yes - we get that this might be tricky - we are considering enabling email log in as well.
The username is not linked to the one on the forum.
Hello! Can’t access the academy this evening - 500 internal server error. Any idea when that would be rectified? Thanks!
I have the same issue. If the link from history, some index file is being downloaded automatically!
Thanks for reaching out - Please try to log in now, the issue has been solved.
Let me know if it persists.
Please check to log in now. Let me know if any issues.
I do have password issue. Got some link from uipath for reset system throws back error stating "invalid security code " . Pls help .
Please let me know the email address you used to create your account.
I am facing the same issue while login to UIParh Academy. I have activated the user name with the password that I set and faced Access Denied error and tried by changing the password.
E-Mail ID: email@example.com
I am facing problem with RPA training academy page, I am not able to login to academy page after clearing my browser history and also I could not reset the password of the academy though I am trying with correct username(sandippawar100) and email ID(firstname.lastname@example.org), still i am not receiving any reset password link on my mail. could you please help me with the correct procedure. I want to complete the course but due to login problem I could not proceed it.
I reply to this forum since I cannot as well login into my account. It as always worked properly but now I always have the incorrect password and access denied. My email address is email@example.com. Please help me solve this issue, and help me going forward with the course in the accademy.
Ok no worry. Somehow I tried one last time resetting the password and this time is working.
But still I do not understand what happened in your servers few days ago…
I am post this in Oct,2017. And I am having this problem, where I am trying to login and it shows [access denied please check your credentials ]. Well I did go your post where you said that we must use our USERNAME and password instead of MAIL and password. Well I did that, but I still get same message. And when I tried to get access and create new account, it says that [above email id is already used to create the account]. Well i tried with multiple email ids and usernames. But it wont work the second time I try to get access, maybe like 3-4 days latter. Because of that Uipath Academy progress is ruined.
Kindly look into it and let me know how it works out. I am really freaked out because of it.
even i faced the same issue. need to write to helpdesk and got it sorted out.
I have the same issue, I cannot access the Academy or recover access using username or email id. This was also reported in the below… awaiting advice/resolution.