When automating Microsoft Dynamics Nav, it stops working while running the robot

When executing the workflow, the robot doesn’t encounter any problem in recognizing UI elements however, Microsoft Dynamics suddenly stops working. In the beginning, I thought that it was related to the environment but it’s not because “Dynamics Nav” works fine manually. I want to mention that the automation is not based on Dynamics activities, the robot uses UI Automation activities such as open application, click, and type into. Here is a screenshot detailing the problem (I couldn’t take a screenshot since I don’t have access to the environment for the moment but the screenshot below shows the same window.

Thanks in advance.

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