Web Browser Popup Window not able to identify

Hi,

I was working with the ACME website and as part of uploading a yearly report, after clicking the “Upload Report” button, a popup window shows. I have tried to use the Get Text and the Click activities, but they have not been able to identify the popup and in some cases, I cannot even click on the activity, until I get rid of the popup window.

I have resolved this by using F2 and then at the last second clicking the button and then it was able to detect the popup window. Also, I have tried using the App/Web Recorder and it works there. However, it should be able to work out of the box from the existing activities.

I wanted to know if anyone else experienced this and have found the cause for this not working as it should?

Thanks for your help on this.

Hello Sabri,

At the point when you expect the pop up to appear,
Check with a full selector if it appears like when we use UI Activities inside application scope they will usually take partial selector taking the parent details such as application name web page identification and everything from the scope.

Often the pop ups generated from the browser or web pages tend to share a different selector than the one from the scope, try getting the full selector using the ui explorer , store the value into a string variable.

Use the string as parameter in click activity and element exists check.

Hope this helps with your automation. If anything else required let me know, happy to be of help.

Please mark this as solution if it does.

Happy automating.!!

Hi Gautham,

Thanks for your recommendation. I have resolved it as I mentioned. I was more interested in knowing why something that should not be that difficult to identify works sometimes and other times now. Maybe something that UiPath should look into improving.

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