Unattended robot not releasing license


At the moment we have 1 concurrent unattended licence running with 2 robots.
Somehow the robots don’t seem to release the licence when a job has finished. To switch the licence, we need the unlicensed robot to disconnect and reconnect to run the pending jobs.

How come the robot doesn’t release the license automatic?
Both robots look active and available in orchestrator.

Please let me know how we can make them switch consistently.

Thanks in advance.


Ill raise a ticket with Tech support :slight_smile:

Hi @MickeyFireMouse,
Yup, the technical support will be the right way if you are on the enterprise plan. It’s better because our technicians will be able to connect with you if some more details will be needed.

Did you get a reply from the support?

Have you solved it?