Unable to migrate from Enterprise Trail license to community Edition license

Help Automation Cloud
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Hi Team,

I am unable to migrate from enterprise trial to community edition .

My enterprise trail has expired

license
license1256×458 41.3 KB

i want to switch from enterprise to community.
I can see the default tenant service but in my assistant, it says connected but unlicensed because its still treating my tenant service as enterprise which is now expried.

robotstsatus
robotstsatus719×237 5.55 KB

can some one guide here.

earlier on forum @Maneesha_de_silva suggested that it will automatically get converted to community but it is not happening.

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71513×667 45.5 KB

Please help here.

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I don’t you are able to do that. But I believe you can open a support ticket from the link below and describe what you are expecting to do:

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hi @Denny_Morais,

that link is only for customer partners , i think not for community. I ma using my gmail acc to submit the issue , its asking for a valid vendor domain email id

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You may be right. Has you where using a trial, I thought it could apply. Sorry about that. There is something about that here:

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@Abhinavpandey
Let me help you to connect with some Uipath staff for you

@Pablito @loginerror FYA required your help over here

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@Abhinavpandey
meanwhile try this …

Just uninstall studio and robot that you have installed , then download and reinstall the latest community version , then try connect with orchestrator
Remember : now the new user login as interactive signin , so make sure that to login using correct method

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Feel free to contact our Automation Cloud support via this form:

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Thanks @loginerror

i have shared my issue with the team

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thanks @loginerror

Issue is now resolved. :slight_smile:

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