Unable to get mail messages from outlook shared mailbox

Help Studio
1

Hi team.I have a requirement that I need to extract mail message from a shared mailbox created by our company it team.Thing is outlook can’t be installed in the prod aws ec2 machine due to which I can’t use get outlook mail message activity.Graph api access is also not allowed by our company.How to get mail message from shared outlook as shared mailbox has no id and password.Thanks!

2

Hey @ydash999 Use Get Exchange Mail Messages activity

  • Server: Your Exchange EWS endpoint (example: https://outlook.office365.com/EWS/Exchange.asmx)
  • Email: The robot’s mailbox ID (not the shared one)
  • Domain, Password, Username: If required
  • SharedMailbox: Use the shared mailbox email address (e.g., invoices@company.com)
    cheers
  • MailFolder: Shared

cheers

3

I would explain to whoever is making these decisions that if they won’t give you Outlook and they won’t give you Graph API access (ie the UiPath 365 activities) then you can’t do the automation they’re telling you to do. They’re literally tying your hands behind your back with these silly rules.

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4

100% what Paul says.
If they wont give you any access, you cannot build email automations. Its that simple.

They have a requirement for the automation, the automation has the requirement for API access, its their problem.

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