Unable to extract pdf data using microsoft ocr

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1

Unable to extract pdf using microsoft ocr …getting below error…Please advise

RemoteException wrapping System.Exception: Error performing OCR: Unable to initialize Microsoft engine MicrosoftErrorCreateEngine —> RemoteException wrapping System.ServiceModel.FaultException: Unable to initialize Microsoft engine MicrosoftErrorCreateEngine
at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)
at System.ServiceModel.Channels.ServiceChannel.EndCall(String action, Object outs, IAsyncResult result)
at System.ServiceModel.Channels.ServiceChannelProxy.TaskCreator.<>c__DisplayClass7_01.<CreateGenericTask>b__0(IAsyncResult asyncResult) at System.Threading.Tasks.TaskFactory1.FromAsyncCoreLogic(IAsyncResult iar, Func2 endFunction, Action1 endAction, Task`1 promise, Boolean requiresSynchronization)
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Vision.VisionClient.d__5.MoveNext()
— End of inner exception stack trace —
at UiPath.Shared.Activities.AsyncTaskNativeImplementation.BookmarkResumptionCallback(NativeActivityContext context, Object value)
at UiPath.Shared.Activities.AsyncTaskNativeActivity.BookmarkResumptionCallback(NativeActivityContext context, Bookmark bookmark, Object value)
at System.Activities.Runtime.BookmarkCallbackWrapper.Invoke(NativeActivityContext context, Bookmark bookmark, Object value)
at System.Activities.Runtime.BookmarkWorkItem.Execute(ActivityExecutor executor, BookmarkManager bookmarkManager)

2

@qualityarc_testing

Welcome to forums

Check below post

https://forum.uipath.com/t/microsoft-error-microsofterrorcreateengine-troubleshoot-steps/91876

Mark as solution if this helps

Thanks

3

Facing the same problem. Did the solution above work? Unfortunately, I just cant go into clients RDP and change settings to find if the solution recommended actually works.