Unable to connect to an Orchestrator after update to v20.4.1

Hi,

I’ve updated an Orchestrator to v20.4.1 When I enter Orchestrator link, an error message appears - ERR_TOO_MANY_REDIRECTS. Ive already found a solution:
“You must have selected Identity Server authentication as ApplicationPool Identy. Use custom account and apply the same user as the Orchestrator ApplicationPool.”
But in order to use custom account the Orchestrator needs to be uninstalled and installed agan, which I`d like to avoid.

Can you please assist?

Thanks in advance!

Check this

Hi, thanks for your reply. All requirements are met; an orchestrator was working before an update.

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