Unable to Capture UI elements through Remoting Into User Machine

Help Studio
1

Hi All,

I am working on a project and the application doesn’t have a test or dev environment. So we installed UiPath Studio and i will be remoting into her machine by taking control and develop the code. But when i try to do it the web application is not allowing to capture the elements and even if i try to i am getting like below. Could you please suggest any way to capture the elements. I guess there could be an issue with security.

image
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2

@Aswini_Pula

Can you show the issue…may be its more like a share issue…if the user directly indicates is it working?

Cheers

3

@Anil_G

Yes! its working for the user if she’s indicating it but it i try to spy any element instead of capturing the application UI its just capturing my image as shown below.

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image754×338 17.8 KB

4

@Aswini_Pula

May be because of sharing and that cursor having your details its not able to detect the actual ui…

Cheers

5

@Anil_G yeah as cursor having my details its capturing it. Usually within our team when we do same its working. Is it could be security issue or something? As its a bank website that i am trying to automate

6

@Aswini_Pula

There might be some security issuesor one other can be the details are overlapped…i dont think there is a way to remove details…

To confirm try to connect using anyother app and check the control is working or not

Cheers

7

@Anil_G
sure i will try checking out that today. BTW any solution for this issue ?

8

@Aswini_Pula

The solution would be to use any other sharing options

Cheers