UIPath Workflow working in Front Office & Not in Back Office

Hi Team,

An adobe web application based UIPath automation was written for one of our customers. The automation is working fine in Front Office and when ran under developer account. When the same automation is executed under service account as back office the automation is failing to locate “Submit” button in the screen.

Could you please help advise on how to resolve this issue?

Can you try with Simulate Click or Send Window message which will work even if element is not visible as it works in background.

Also you check if resolution on which the back office robot is running is same as development?Becasue for a smaller host resolution elements may be either left out if scrollbars appear in the VM window.

Please go through the below link, this might help you