UiPath Update Failed

[tjerosch]

My latest UiPath update failed - see messages attached. I am the first person in my company to use UiPath and we do not have an administrator and don’t know how to proceed.

Any help would be greatly appreciated.
Thank you, Tom

[bzural]

Maybe you can check this website, also the solutions for each error stand on this page:
Common Installation Errors.

[muhammedyuzuak]

Hi @tjerosch,

Go to %USERPROFILE%\AppData\Local\UiPath\Logs and check for “install error_log.txt” file.If you find this file, you can share it for solution.

Regards,
MY

[tjerosch]

Thank you for your response. I checked the folder you specified and the “install error_log.txt” file is not in that folder. Do you know if there is a way for me to manually install the latest version of the UiPath software?
Thank you, Tom

[muhammedyuzuak]

Hi @tjerosch,

Of course there is.

First remove it from uipath computer. then go to cloud.uipath. Download and run the setup file again.

Regards,
MY

[tjerosch]

Thank you for your reply.

[tjerosch]

I have a follow up question, please. Could you please explain how I remove it from my UiPath computer. Thank you in advance, Tom

[muhammedyuzuak]

Hi @tjerosch,

Follow this link and selectively remove the uipath.

Uninstall or remove apps and programs in Windows

Regards,
MY

[tjerosch]

Thank you very much for all your help!

[Edwin_Barahona]

I’ve been having similar problems not only with UiPath but with some other applications that push updates with a recent update on Windows 11. My recommendation is to download the installer and run it as admin.