I am reaching out regarding an issue with my UiPath workflow. I successfully created an end-to-end workflow that was running perfectly on Tuesday, allowing me to automatically assign Jira stories. However, when I attempted to run the same workflow today, I encountered an error (please find the attached screenshot for reference).
Despite posting a channel message, the issue persists. Interestingly, I have another workflow with the same functionality, except for the assignee part, and it continues to run successfully. This suggests that the issue might be related specifically to the assignee functionality in my original workflow.
Since this workflow was thoroughly tested and used to create multiple Jira stories earlier, I am unsure why it is failing now. I would greatly appreciate your assistance in diagnosing and resolving this issue at your earliest convenience.
Hello, Sonali
I hope you are doing well.
I am encountering an issue with my UiPath workflow, where the initialization process is failing even before the trigger activity is executed. As a result, I am unable to debug the issue since the first step is not running. The workflow, which includes activities such as Create Issue, Update Issue, Log Messages, Send Channel Messages, Update Issue Assignee, and Find User by Email or Display Name. It was functioning perfectly until the day before yesterday.
I have attached a screenshot for your reference, which highlights the error encountered.
Would it be possible to set up a meeting at your earliest convenience to troubleshoot this issue? Please let me know your availability.
Looks like an issue in the ‘input’ argument/variable.
Can you please check where the value for this is coming from? Is it null? Can you check by printing its value as a first statement in your workflow? Or where you are using this value, check if it is null using if else statement and proceed only if it is not null else throw exception.
This value is being used in the workflow but because its null, workflow is throwing error.
As you saying it is failing even before the trigger activity (Trigger when a message is posted in a particular format)? is executed, it seems like Parameter ‘input’ that you are trying to use as variable requires an input value, but the value you’re providing is currently empty or not assigned, causing the process to fail because it needs a non-null value to proceed.
What is the input parameter of the trigger? add screenshot if possible
I am assuming format of message posted in the team’s channel matches, but the value is null.
I am experiencing an issue with my UiPath workflow, which is triggered by a message posted in Microsoft Teams. While the trigger works perfectly when I manually click on “Test Trigger,” the workflow does not execute at all when I select “Test on Cloud.” There is no indication of whether the step has failed or not, as it does not execute in the first place.
This issue is particularly concerning because the workflow was running perfectly a few days ago, and I have not made any changes to the setup. The trigger message remains the same, yet the workflow is no longer executing.
I would appreciate your prompt assistance in resolving this issue, as I am currently blocked in my work. Please let me know if any additional details are required from my end.
Thank you for your response.
The input parameter of the trigger is the Teams message content, which should be passed as an input variable to the workflow. However, it appears to be null when executed on the cloud, causing the workflow to fail before processing the message.
I have ensured that the message format in Teams matches the expected structure:
Create Story
Project = XQMS01
Summary: Daily Stand-up Meeting
Description: Daily Stand-up Meeting
End Story
Despite posting the message correctly, the first step of the workflow is not executing, and I am receiving the error “Value cannot be null (Parameter ‘input’).” The trigger works when tested manually using “Test Trigger,” but does not execute when tested on the cloud. This issue is particularly concerning because the workflow was running perfectly a few days ago, and I have not made any changes to the setup. The trigger message remains the same, yet the workflow is no longer executing.
To help diagnose the issue, I have attached a screenshot of my trigger configuration for reference. Please let me know if there are any additional debugging steps I can take.
Looking forward to your guidance.
Hello,
My workflow is anyway not working, While the trigger works perfectly when I post a message in Microsoft Teams and manually test it using the “Test Trigger” option, the workflow does not function when I use the “Test on Cloud” option (as I have not deployed this workflow yet because I am still in testing part). Even when I post messages in Teams following the same structure defined in the workflow, it fails to execute.
This issue has been observed intermittently—initially, the workflow was running correctly with all acceptance criteria, but over time, it has stopped functioning as expected. I am unable to determine the root cause of this behaviour and would appreciate your guidance in resolving it.
Would it be possible to schedule a call or meeting to discuss and troubleshoot this issue? Your assistance in resolving this matter at the earliest would be greatly appreciated.
Hello, Thank you for your reply,
That workflow run end to end. I am working on different Usecase with includes test automation.
I would like to close this topic, will you please guide me regarding that.
