UiPath Robot has stopped working

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Hi @crimaru,

Thanks for the detailed explanation of your wf. Now we need few more things for my colleagues to properly investigate this crash.

1)Run DiagTool:

  • Open the UiPath Robot installation folder: %localappdata%\UiPath\app-18.1.3
  • Open a Powershell or CommandPrompt window
  • .\UiPath.DiagTool.exe -f ocr_relative_click_crash_report.zip

Then you can find the report file on your desktop.

2)Collect some low level traces and share the .etl file:

  1. enable low level tracing:
  • UiPath.settings file - LowLevelTracing parameter set it to true
  • or from command line UiRobot.exe --enableLowLevel
  1. use UiExplorer to select something in the app
  2. disable tracing:
  • LowLevelTracing parameter set it to false
  • or from command line UiRobot.exe --disableLowLevel

Please share these files here or PM me and we’ll make this work somehow.

Thanks,
Viorela

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