Hi Everyone,
I’m facing an error while trying to open Orchestrator. Could you please help me understand the issue and guide me on resolving it.
Error Message :{“message”:“An error has occurred.”,“errorCode”:0,“traceId”:“00-dfba14205758849f3f53c80c02ceeb60-826dce68c3e37b58-00”,“resourceIds”:null} ``
Please find the below Error screenshot.
Looking forward to your assistance.
Thanks & Regards,
Shrija.
Hi @Yalala_Shrija , generally we get the 500-error code when there is issue from Server Side. Please check with your Orchestrator admin.
The Orchestrator service might be temporarily down or not responding sometimes happens after an update or deployment.
Check UiPath Status Page for the status → status.uipath.com
Clear Browser Cache or Clear the browsing data except (passwords, Autofill data, Site Settinig and Hosted Apps) / Try in Incognito Mode
Retry Login → Click Login Page on the error screen
Cheers
Thank you Shailesh Kumar
Okay, Thank you for the update bhavesh.choubey.
Thanks&Regards,
Shrija
