Trying to start unattended robot, error "Failed to install package ...." after publishing a new version

Help Orchestrator
1

I hope someone can help. My VM where I run unattended robots is not allowing the latest package to install and run. I was successful on the previous version of the Automation, but now it fails with “Folder Practice Digital Assistant: job for process Inbox processing Digital Assistant on robot vm-test-UiPath1-unattended failed. (#1680)” popup in orchestrator, plus this detailed message:

Failed to install package ‘Inbox_Processing_Digital_Assistant.1.0.15’

UiPath.CoreIpc.RemoteException: Failed to install package ‘Inbox_Processing_Digital_Assistant.1.0.15’ —> UiPath.CoreIpc.RemoteException: NU1107: Version conflict detected for UiPath. Install/reference UiPath 23.4.62.63011 directly to project Inbox_Processing_Digital_Assistant.1.0.15 to resolve this issue.
Inbox_Processing_Digital_Assistant.1.0.15 → Inbox_Processing_Digital_Assistant 1.0.15 → UiPath.UIAutomation.Activities.Runtime 23.4.8 → UiPath (= 23.4.62.63011)
Inbox_Processing_Digital_Assistant.1.0.15 → Inbox_Processing_Digital_Assistant 1.0.15 → Indici.reuseable.components.Library.Runtime 1.0.30 → UiPath.UIAutomation.Activities 22.10.5 → UiPath (= 22.10.52.8892).
— End of inner exception stack trace —
at UiPath.Robot.Core.ProjectInstaller.InstallCore(InstallProjectCommand installCommand)
at UiPath.Service.Core.NetWindowsProjectInstaller.InstallCore(InstallProjectCommand installCommand)
at UiPath.Robot.Core.ProjectInstaller.<>c__DisplayClass10_0.<b__0>d.MoveNext()
— End of stack trace from previous location —
at UiPath.Robot.Core.ProjectInstaller.Install(InstallProjectCommand installCommand)
at UiPath.Service.Core.PackageService.InstallProcess(PublishedProcess process, ImpersonableIdentity identity, IRobot robot, Nullable1 jobId, CancellationToken ct) at UiPath.Service.Job.InstallPackage(ImpersonableIdentity identity, CancellationToken ct) at UiPath.Service.Job.PrepareForExecution(ImpersonableIdentity identity, CancellationToken ct) at UiPath.Service.Job.UiPath.Service.Core.IExecutorEvents.ExecutorAvailable(ImpersonableIdentity identity, CancellationToken ct) at UiPath.Service.Impl.ExecutorProxy.OnExecutorAvailableAsync(Object sender, AvailableEventArgs args) at UiPath.Service.Core.ExecutorService.Available(AvailableMessage availableMessage) at UiPath.CoreIpc.Server.<>c__DisplayClass7_3.<<-ctor>g__InvokeMethod|6>d.MoveNext() --- End of stack trace from previous location --- at UiPath.CoreIpc.Server.<>c__DisplayClass7_1.<<-ctor>g__HandleRequest|3>d.MoveNext() --- End of stack trace from previous location --- at UiPath.CoreIpc.Server.<>c__DisplayClass7_2.<<-ctor>b__5>d.MoveNext() --- End of stack trace from previous location --- at UiPath.CoreIpc.Helpers.Timeout[TResult](TimeSpan timeout, List1 cancellationTokens, Func2 func, String message, Func2 exceptionHandler)

I tried to restart the VM afew times, but no joy.

Thanks

2

@Phillip_Duncan

  1. As per error there is some conflict…is the robot and the development machine on same versions?
  2. Try to downgrade the ui automation package to 22.10 and then try to deploy

Cheers

3

It appears that there was some issue with the Studio on the VM not downloading the latest versions of the shared libraries.

I resolved this by completely uninstalling UiPath components in the VM, deleting all related files and folders, then installing the latest release of Studio.

Now it is working.

1 Like
4

This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.