Unattended Robot - Failed to download package

hi, why everytime i deploy a new process, and received this error “Failed to download package” when trying to execute it.

but i able to access and download the nupkg via the url.

thanks

@goh6613

Please check the ports and urls here and ask your it team to unblock /whitelist them

Cheers

Hi @Anil_G ,

the url is accessible using robot account (i rdp to the VM, i able to download the nuget packages to the VM)

but only when i run the job from orchestrator, the error “Failed to download package” occurred.

thanks

@goh6613

That might be because of the ports used by the robot as well

Cheers

@Anil_G

anyway to troubleshoot ?

if i manually download the packages and place in C:\Program Files\UiPath\Studio\Packages , then i was able to execute the process.

thanks

@goh6613

That was because even that is one of the feeds and local package need not be downloaded but will get the package resources from local only so it would work

Alternately if you copy the .nuget folder from dwv to prod also it would work

But download will work only when network ports are also enabled

Cheers