The specified folder doesn't exist - worked fine yesterday

[Short]

Hi all

I’ve got a very frustrating issue - my process has been working perfectly for the past few weeks and today when I’ve ran it, none of the folders can be found. Nothing in my process or the inbox has been changed. I wonder if this has happened to anyone else, and if so, what you did to fix it?

In case something is suddenly wrong, this is my process:

The activity:

The write line (to ensure the correct year is being picked up) and error:

The folder layout on Outlook:

I’ve copied and pasted the names directly from the folder in the Inbox (including the 2024 rather than the year variable) in case anyone has changed the names but it’s still coming up with the error. It’s picking up mmCurrentEmail from the Inbox so it doesn’t seem like there’s an error with the Outlook connection.

Can anyone offer some advice please? It was working fine yesterday

[SorenB]

Hello @Short

Do you happen to have several accounts in your Outlook Profile?
Then perhaps defining the excact account might solve the problem.

Regards
Soren

[ashokkarale]

@Short,

Can you check if your Outlook got updated to modern version? Like this is On or not.

[SenzoD (Senzo Dlomo)]

I see a space in the folder name, after Escalations, try removing the space and rerunning the process, it should be

“Inbox\Escalations” + Now.ToString(“yyyy”)

[Short]

Hey

Sorry I should’ve mentioned, the correct account is in the ‘Account’ property

[Short]

Hey

The folder in the inbox has a space after it, ‘Escalation 2024’

[Short]

Hey

Ah I haven’t tried that, it works when reading the emails so I didn’t think this would affect it? I’ll try it and see if it works