The operation has timed out in send outlook message


#1

When sending a mail from outlook with attachment I got an error ‘The operation has timed out’. what was the reason behind it?
Error log is

10:54:40.9836 Error {“message”:“Invoke SendExceptionMail workflow file: Send Outlook Mail Message : The operation has timed out.”,“level”:“Error”,“logType”:“Default”,“timeStamp”:“2018-11-03T10:54:40.9836299-05:00”,“fingerprint”:“ef163d5f-b076-4a5c-995f-3f884f6af652”,“windowsIdentity”:“FHM\ClaySys”,“machineName”:“RPA01”,“processName”:“TEST.RPA”,“processVersion”:“1.0.6872.21951”,“fileName”:“Main”,“jobId”:“180bb218-4b26-4de7-b59f-adcfc9d30e0c”,“robotName”:“FHM\CLAYSYS”}


#2

I received this yesterday too, I reran and was told that the files I was trying to attach were too big, could this be the case with you?


#3

In my case, I try to attach a screen shot. It’s a small size file.


#4

Are you able to send without the screenshot attached?


#5

Yes. But this issue comes only one time.


#6

If you create a small test sequence using this component, does the email send? This can help tell if there’s an issue with the component or the server. I ask this because for a while mine was able to email just fine when in a separate component (showing the code and server worked) but when combined in the process it wouldn’t, so it helped me find out where things were not working.