Get Outlook Mail Messages: The operation has timed out. How to resolve this error

[Gaurav_Gore]

Get Outlook Mail Messages: The operation has timed out.
{
“message”: “Get Outlook Mail Messages: The operation has timed out.”,
“level”: “Error”,
“logType”: “Default”,
“timeStamp”: “16:20:12”,
“processVersion”: “1.0.2”,
}

Same code working for old outlook version but not working for new Outlook version

[supriya117 (Supriya Allada)]

Hi @Gaurav_Gore

Check out this:

Get Outlook Mail Messages: The Operation Has Timed Out. - KB

When an automation executes Get Outlook Mail Messages, a timeout error is thrown. “Get Outlook Mail Messages: The operation has timed out.” Issue Overview: When an automation executes Get Outlook Mail Messages, a timeout error is thrown. “Get Outlook Mail Messages: The operation has timed out.” [image] Root Cause: The Outlook activities have a default timeout of thirty seconds. If this is not enough time for the activity to execute, this error message will be thrown. The timeout is a g…

Hope it helps.

[rlgandu (Rajyalakshmi Gandu)]

Hi,

Increase the Timeout Value: You can increase the timeout value of the “Get Outlook Mail Messages” activity. By default, it is set to 30 seconds, but you can try increasing it to a higher value, such as 60 seconds, to give the activity more time to complete.