Task Mining Error "No Connection With Server, Please Contact Admin"

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Error Fix for Task Mining Error " Unable to install. No connection with server, please contact Admin" .

Issue Description:
Task Mining - Unable to install. No connection with the server, please contact Admin.

Root Cause:
Certificate has expired.

Resolution:
Perform any of the below options.

Approach #1: Bypass the certificate verification by modifying file: C:\Users\username\appdata\local\Programs\task-mining\externals\layers.config.json

  1. Open the installation folder in File Explorer (location depends on the installation type MSI vs EXE MSI is %localappdata%\Programs\task-mining).
  2. Open externals folder.
  3. Find layers.config.json and open it with any text editor (for example with Notepad).
  4. Set the selected property to "true" (see attached screenshot):
image (42).png


Approach #2: Update the certificate.