"No Connection With Server, Please Contact Admin" Error While Launching Task Mining Owing To Network Issues

News Knowledge Base
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Why an unexpected error is encountered while launching the Task Mining URL?

One of the most common reasons for this error is the presence of a firewall rule/proxy that prevents the Task Mining app from reaching our server. In order to resolve this, check on the following items with the IT team:

  1. Make sure that the URL used at the sign-in is cloud.uipath.com (no org or tenant should be present in the sign-in address, these will be populated based on the sign in details provided by the user)
  2. Configure the proxy/proxy settings in the Task Mining app --> Configuring Proxy for your Task Mining App
  3. Set up the required Firewall Exceptions so the Task Mining desktop components connect to our web servers --> Task Mining Firewall Exceptions .