Resolution when it is not possible to connect to Uipath studio/Robot [2022.4.] with Orchestrator [2019.10] .
Issue Description:
When trying to connect the UiPath Studio/Robot [2022.4] to the machine key and using Orchestrator [2019.10], the following error appears in Studio / Assistant:
- From Studio : Connection failed: ClientCredntialsClientID must not be null
- From Assistant : The Orchestrator connection has become unresponsive.
Error Message:
submitHeartbeat: [Http Status 404] iPath.Service.UserHost 22.4.3.0
[Unknown Orchestrator Error Code]
UiPath.Service.Orchestrator.Clients.Orchestrator
HttpException: No HTTP resource matching the request URI 'https://qa-uip-01.tfnz.co.nz/api/robotsservice/HeartbeatV2' was found.
Resolution:
- According to the compatibility matrix, the current Studio / Robot [2022.4] version is incompatible with the Orchestrator 2019.10 version.
- As a workaround Download a lower version of Studio / Robot that is compatible with Orchestrator [2019.10].
- The 2022.4 Robot is not compatible with the 2019.10 Orchestrator
Anil_G
ashokkarale
Ajay_Mishra
Gautham_Pattabiraman
BHUSHAN_NAGAONKAR1
vrdabberu
ABHIMANYU_THITE1
lrtetala
samantha_shah
shyamala_shyamu