Specified folder does not exist

Help
, ,
1

Hiii all of you,

i’m trying to automate the outlook mail message by using the Get Outlook Mail Messages
and just Show the subjects of all mail messages,

But while running the project it throws the error “Specified folder does not exist”.

also i change the mail Folder "inbox’ to “Draft” and “Send Items” but still it throws the same error.

Thanks!

2

Hi @swanand_deshmukh,

can you send me the .xaml file which you worked or else the screenshot.

Thanks,
Suresh.

1 Like
3

Hi make sure the folder names are correct.
Inbox
Drafts
Sent Items
(Check for the exact folder names including the Upper and lower case).

2 Likes
4

Refer this image

Mail%20Message
Mail%20Message1366×768 96.5 KB

5

Yes i copy’d the exact name of folder

6

Please also clear out any extra spaces if you have in the MailFolder
Eg: “Inbox” and not "Inbox "

7

no there is no any Extra spaces

Mail%20folder

8

Why the account value is empty in the properties?
You should enter the email address.

9

i watch the video regarding this so it show that if we run the process for local system then we don’t want to specify the account values.

and also i give the input to account value and run it but it doesn’t work

10

Please do a simple sequence as a test.

Just create a simple sequence and drag the “Get Outlook Mail Message activity” and run it (Don’t alter any values). This should work fine.

(The MailFolder here will be “Inbox” by default).

And no need to specifu account values.

11

yes i’m not specifies any value in mail folder it takes the by default value as “inbox” and then run it also it shows the same error and after i try with send item and all then also gives me the same error

12

:roll_eyes:
Please share the Outlook folder structure.

13

@swanand_deshmukh

Is Outlook application installed ? And also make sure it should be online when BOT was running.

1 Like
14

Get%20Mail%20Message
Get%20Mail%20Message801×509 14 KB

15

Yes it is online while running the BOT

1 Like
16

This should definitely work if Outlook is available. Please try restarting UiPath and run it again.

17

I had the same issue. The reason for the issue was windows update. So I had to reinstall the Microsoft 365 (Basically reinstalling the outlook). Now its working fine. May be the windows update could be the cause for the issue. Try to reinstall it. This may help you!

18

@swanand_deshmukh I was facing the same issue. So I realize that my folder name on Outlook App was different of UiPath input e-mail folder. My outlook app was in portuguese language: “Caixa de entrada”, and on UiPath it was “inbox”. Therefore the BOT did not found the “Specified folder”. When I changed to the same name of Outlook “Caixa de entrada”, the process worked. Give it a try!