Send SMTP Mail Message is not working in RDP

Help Something Else
1

I am trying to send mail message using Send SMTP mail message activity in Remote Desktop but it is throwing an operations timeout exception. I have given all the required properties.

Can anyone please me with this !!!

Here are the details of properties and errors messages

Properties-1
Properties-1351×582 19.5 KB

Error Details.txt (1.5 KB)
Properties-2
Properties-2319×552 18 KB

2

Hi @Venkata_Sandhya_Mamidikay

Might be it was taking lot of time to send mail by send smtp mail message activity. That’s why it was failing.

Use the Retry scope activity, inside action block insert the Send SMTP Mail Message activity and give the number of retries 3. For first time if it not get respond then it will try two more times.

Hope it helps!!

4

Thank you for your response. I have tried retry scope but still getting same error.

5
  • Check Network Connectivity:
    Ensure that your machine has a stable internet connection.
    Verify that there are no network issues blocking access to the SMTP server.
  • Firewall and Antivirus:
    Check if your firewall or antivirus software is blocking the connection to the SMTP server.
    Try temporarily disabling the firewall or antivirus to see if the issue resolves.
  • SMTP Server Response Time:
    The SMTP server might be experiencing high load or slow response times. Try sending the email during non-peak hours.
    Increase the timeout value in the UiPath SMTP activity settings if possible.

If nothing works, I’ll try with outlook activity and see if anything is wrong to check the above conditions.

6

Can you check once with your IT team that SMTP is configured for that VM… @Venkata_Sandhya_Mamidikay

If it is not configured it will not able to execute the send SMTP mail message activity.

Hope you understand!!