Robot Log does not sent to Orchestrator

Hi expert,

I got problem about Robot Logs does not sent to orchestrator server… My condition is below.

  • UiPath version is 2018.3
  • Robot Logging Level is information
  • My RPA process doing only Log message with all message type (Verbose to fatal) and those message log is saved in folder uipath\Logs, but not sent to orchestrator server, that mean I cannot see Job Log with full control user
  • Actually, the robot was working well,sending logs properly, last week, but not today…

I suppose this is something orchestrator setting or windows service matter but I couldn’t find any suspicious point,

Does anybody know something about this???

Thanks in advance,