Robot Got Stuck in one transection what will be the possible case robot made 500 plus entries

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1

bot is being triggering since a year from orchestrator.
and working fine

in re Re farmwork bot entered single transaction. for 519 time
before that bot logged a business rule exception and excel cell exception.

then it entered the same transection for 519 times it got stuck in the loop

bot loges;-

Info BOT execution started
Info Killing processes…
Info Opening applications…
Info Connected to application
Info Entered Menu Option Successfully
Info Processing Transaction Number: 0
Info Date entered is 02/18/24 and is valid
Error Write Cell: Specified part does not exist in the package.
Error Throw- Invalid Option entered: ERROR: AE to BE in process
Error Business rule exception.ERROR: AE to BE in process
Error Read Cell: Specified part does not exist in the package.
Fatal SetTransactionStatus.xaml failed: Specified part does not exist in the package. at Source: Read Cell
Info Processing Transaction Number: 0
Info Date entered is 02/18/24 and is valid
Error Write Cell: Specified part does not exist in the package.
Error Throw- Invalid Option entered: ERROR: AE to BE in process
Error Business rule exception.ERROR: AE to BE in process
Error Read Cell: Specified part does not exist in the package.
Fatal SetTransactionStatus.xaml failed: Specified part does not exist in the package. at Source: Read Cell
Info Processing Transaction Number: 0

and then continuing for 519 times for the same

2

Hi @Raj_Soni ,

I believe since the error is in the SetTransactionStatus.xaml workflow, the Bot is in a infinite loop as the Transaction Number also doesn’t get increased and the Consecutive System Exception number also doesn’t get increased, hence resulting in the same Transaction execution repeatedly.

I believe you would require to handle the unknown or possible Exception scenarios in the SetTransactionStatus workflow if any activities are used other than the default ones. Encapsulating it in a Try Catch would work but it should be handled according to your case.

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3

Yes, right in the process transection count is increasing. I don’t know in what case that count is not increased.

@UiPath_Community please assist me regarding the with my process.

4

@Raj_Soni ,

As the logs show that the error is in the SetTransactionStatus workflow, could you maybe provide us with screenshots of that workflow so that we can confirm on some of the assumptions we have done ?

Also, are you able to replicate this by testing it in the UAT or Dev environment ?