Retrieve the Delete Items from Queue

Help Orchestrator
1

Description

Hi There,
One of my process has 60 thousand of queue items in the queue. It has processed 30 thousand items so far and suddenly we got consecutive exceptions and the bot has deleted the remaining 30 thousand items from the queue which are in NEW state.
Can you please suggest how to retrieve the deleted items and then add them back to the queue to reprocess ?
Thanks

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Date

2025-05-20

Related UiPath products

Orchestrator

2

New items should not be deleted like that, Iā€™d suggest checking the Audit logs on the Orchestrator to see what user deleted them.

3

@avinashy,

Follow this approach and you will get the queue items back

The image depicts a flowchart sequence in a software automation environment, displaying a loop that manages queue items from an orchestrator path called "Shared" with a specified queue name, and includes conditional processing and assignment of values depending on the count of queue items. (Captioned by AI)
The image depicts a flowchart sequence in a software automation environment, displaying a loop that manages queue items from an orchestrator path called "Shared" with a specified queue name, and includes conditional processing and assignment of values depending on the count of queue items. (Captioned by AI)594Ɨ1365 107 KB

Configuration of first Get Queue Items

This image displays a sequence workflow in UiPath, featuring activities for handling and processing queue items from an orchestrator, with options for filtering and managing queue states. (Captioned by AI)
This image displays a sequence workflow in UiPath, featuring activities for handling and processing queue items from an orchestrator, with options for filtering and managing queue states. (Captioned by AI)1269Ɨ787 113 KB

Configuration of Add Queue Item

This image shows a section of a UiPath workflow involving activities to add and retrieve queue items, with details of queue name and settings displayed on the side panel. (Captioned by AI)
This image shows a section of a UiPath workflow involving activities to add and retrieve queue items, with details of queue name and settings displayed on the side panel. (Captioned by AI)1236Ɨ880 112 KB

Configuration of second Get Queue Items

The image shows a UiPath workflow screen where a queue item is added and retrieved, with options set for filtering queue item states such as retired and deleted. (Captioned by AI)
The image shows a UiPath workflow screen where a queue item is added and retrieved, with options set for filtering queue item states such as retired and deleted. (Captioned by AI)1246Ɨ823 122 KB

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