Deleted to New

Help Orchestrator
,
1

Hi,

I accidentally deleted new queue item. How can I make it back to new?

Thx for any suggestion and KR, Vanja

2

@VanjaV you can upload the json where you would be having the queue item details.

For reference of the json file you can download the sample file from the orchestrator itself.

3

Thx. Can you be more specific, please?

4

@VanjaV,

No direct option available on Orchestrator but you can do it by code.

  1. Use Get Queue Items activity to get only the desired Deleted State queue item. You can use Reference to find it.
  2. Use Set Transaction Status to Failed
  3. Now we can clone the failed transaction from the Orechestrator.
5

Hi @VanjaV

Pls refer below steps:

This image shows a UiPath workflow where the 'Get Queue Items' activity is set to retrieve 'Deleted' items from a specific queue and the 'Set Transaction Status' activity follows. (Captioned by AI)
This image shows a UiPath workflow where the 'Get Queue Items' activity is set to retrieve 'Deleted' items from a specific queue and the 'Set Transaction Status' activity follows. (Captioned by AI)1260Ă—777 52.4 KB

unfortunately, there isn’t a way to restore it once it’s deleted. However, you can re-add the item to the queue manually by using the “Add Queue Item” activity and assigning it the “New” status again.

1 Like
6

Thx, I get this error message:

Set Transaction Status: This queue item has not been processed yet. Error code: 1852

7
  1. Navigate to the Queue
  2. Navigate to the Transaction
  3. Click 3 dots of any transactions
  4. Click Edit and download as json
  5. Insert the desired values in the downloaded json
  6. Upload json and override this way you new queue item will be created.
8

Error code: 1852" typically occurs when you’re trying to set the status of a queue item to “Failed” or “Successful” without it being processed first.

9

@VanjaV

You can’t revert back the status. but you can add same item to queue
for that follow below steps
take one test sequence in UiPath studio and use add queue item activity
in that mentions all details like
Orchestrator folder path, whether it QA/Shared/any..
next field add queue name in which queue you need to add
after that click on Item information

there you can give key and value exact of deleted item, take reference of that deleted item details based on that add all the details in this field.
After that in properties section give reference as well

1 Like
10

Ahh ok.. @VanjaV,

Then last option is recreating the Queue item by retrieving Specific content, reference etc.

1 Like
11

This works. Thank you! :slight_smile:

1 Like
12

Thx. But edit is greyed out. :frowning:
Actually all options are greyed out except View details.

13

yes, you cant see all other details for deleted item

14

If still you are facing issue follow my suggested points

15

You can download the json sample from the queue item where Status is New and put the details from the deleted item and again in New new status transaction you can upload the same json. Along with the existing New Status queue item another queue item will get created.

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@prashant1603765

:warning: Respect and give credit to the answer you copied from!

17

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