Remote desktop Internet Explorer selector

Hello Community,

We are having issues replicating performance when logged in vs logged out of a remote desktop.

Logged in: selector consistently recognises the Internet Explorer window

Logged out: selector does not recognise the Internet Explorer window

This has been tested using attach window / browser etc.

Does anyone know know the cause / solution?

Grateful for any suggestions. Thank you

Hi,

Can you say or show what the Exception error says?

I can’t tell what the issue might be with your given details,
but I can recommend trying the Launch Workflow Interactive activity and set the resolution and color depth, which is usually set at 1920x1080 and 32 color by default when you remote desktop.

Thanks.