Hi,
Can someone help with connecting rds database to web studio. Shows timed out, because of firewall restriction. It would be great if anyone can share list of ip addresses to whitelist for web studio.
First thing…if the db is on prem..then first check from any external system to access the db..if possible inly then you can connect from studio web as well as it runs on cloud system
If it is not accessible outside then you need to reach to your specific IT team or db team to allow it outside network
Cheers
It is not on prem, but hosted on an aws rds server.
What do we do in this case.
Even in that case please check if it is being accessed from any external machines or not..if accessible then we can check further on what might be the issue
Cheers
What do you mean by external machines? We have actually not tried from any other system but when connecting the db in desktop studio, it did work as it was in our network premises. But when trying to connect the same db on web studio, its throwing time out error.
Upon asking DevOps team, they said they would require web UiPath studio’s ip addresses to whitelist.
This is exactly what I was checking on to use from any other external system as to check if there are firewall rules..So you need to reach to your UiPath TAM contact to get the exact ip range …there is a general info here
Also there might be a wide range of ips and a single time ip as well used for cloud robots which might not comply with whitelisting in your company..so please check the option of using vpn so that they network through your own channel..this is is one more option
Cheers