Prodution Issue, Bot clicking on wrong places

Help Robot
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1

Hi All,

We developed a bot using the API method(web application) and now it is running in the Production server(VM). It is an attended bot so someone manually run the Robot in the Prod server.

Sometimes Bot clicking in the wrong places or even if it is clicking at the correct place it is not performing actions(Click not working). We checked for selector issues but the selectors are correct. It is happing only for some click activities.

It is happening only for bulk transactions(If we run for 20 transactions working fine but when we run for 80 transactions it is failing at some transactions).

I am not able to find the exact root cause.

Regards,
Bot Red.

2

@Red.Red

Can you please check SimulateType or SendWindowMessage properties for that Click activity and then try once.

Is screen resolution same in both Production Development systems ?

3

Okay I will check…

4

has some triggers within the description that the bot needs to get synchronized on page state. We do start the analysis as mentioned (simulate click… ). If the Bot is still not stable and reliable we do next analysis on the behaviour where all we do have a sync issue. After this analysis we do develop the sync strategie and implement it (e.g. retry scope)

5

This is web automation(Using chrome browser in UAT and prod), does screen resolution make any difference?

What difference does the screen resoultion do?

6

@Red.Red

Screen resolution will play major role when working with image based automation. It should be same in Development, UAT and Production else BOT will fail to recognise the elements.

Some times it behave differently in other applications too. It’s better to use same screen resolution in Production machine as per Developed machine.

8

This is web automation(Using chrome browser in UAT and prod), does screen resolution make any difference?

We are not using any image [activities]. We are using(selectors) UI Explorer. Will this cause a screen resolution issue(If development and prod environment have a different screen resolution)?

9

This is web automation(Using chrome browser in UAT and prod), does screen resolution make any difference?

We are not using any image [activities]. We are using(selectors) UI Explorer. Will this cause a screen resolution issue(If development and prod environment have a different screen resolution)?

Please clarify for me.

10

@Red.Red

Sometimes it may happen. Can you try same resolution in Production machine as per Development machine and check it once.

11

Okay, I will check…

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