Possible actions if users do not receive the first email but only the send?

[Everetts_Christina_FishHa (Everetts, Christina - FishHawk)]

Good morning,

What if users do not receive the first email but only the send?

[sarathi125 (Parthasarathi)]

@Everetts_Christina_FishHa,

Welcome to UiPath Community!

Share additional information, from the user not receiving the first email but only the send?

[Rahul_Unnikrishnan]

Hello @Everetts_Christina_FishHa

it would be better if you can explain your actual requirement with a few samples and screenshots.
Also which email provider are you using?

Thanks

[raja.arslankhan (Raja Muhammad Arslan khan)]

@Everetts_Christina_FishHa please elaborate your problem, information is not enough.

[Gokul001 (Gokul Balaji)]

Hi @Everetts_Christina_FishHa

Just have a look on the thread to ask the question in the proper way with some sample input

How to ask a good question?

Please also have a look at our updated Forum FAQ here Without further ado: Before you ask… Community forum is not a helpdesk Let’s put this in the front - vast majority of people here do not work for UiPath. We’re volunteering our free time to help others and as much as it pains to say it, not all topics might get a satisfying answer. If you’re an enterprise customer and need an answer from UiPath support, send them a ticket through the form or via their helpdesk portal. Did you search? C…

Regards
Gokul