Permission missing: Works when locked

orchestrator
jobs

#1

Hi,

I am getting the below error while trying to execute a job from orchestrator.

“Executor start process failed, reason Permission missing: Works when locked”

Any idea the cause of the error?

Thank You


#2

Hello!

Have you checked if the Uipath Robot Service is running on the machine that are receiving the start command?

Regards,


#3

Hi,

Yes is checked, the UiPath Robot Service is running in the environment.


#4

Perhaps Licensing issue.:roll_eyes:


#5

Hi,

I am able to run the process in the same machine manually using Studio.
But when I run Job using orchestrator, the error comes.

I am using the community edition
Orchestartor : platform.uipath.com
Info : “Executor start process failed, reason Permission missing: Works when locked”

Kindly help


#6

Reprovisioning the robot with the machine solved the problem.

Thank you


#7

Glad you have it solved.
Still, adding @qateam as this error message is… Unhelpful.


#8

Hello,

Sorry for the late reply.
May be you are correct about the Orchestrator upgrade.
This issue occurred when I started using the new community edition Orchestrator - http://platform.uipath.com/

I tried the below steps to fix the issue, not sure exactly which solved the issue

  1. Recreating Robots in Orchestrator
  2. Reprovisioning the Robots
  3. Upgrading Studio to version 2017.1.6498

Thank you