Outlook timeout error

[Anushka_Purohit]

Hi,

I have a workflow that takes in Outlook emails using Get Outlook Email Message but it is spitting out an Outlook Timeout Error -

In properties, I’ve set TimeoutMS: 40000 and Top: 100. There are quite a few emails to scan so I’d like to set the email number higher - earlier it was 30 and the workflow was working.

Any suggestions?

[pradeep931 (Pradeep Bandharam)]

Hi @Anushka_Purohit

Please refer the below thread

Get Outlook Mail Message keep getting TimeOut Error

Hi! My Get Outlook Email Activities keep giving me Timeout error, first it didn’t work when I set no timeout value, and works when i set timeout 30000. but then it failed again, and works when i increase the timeout. andd it failed again. it frustating coz I’m not sure how more timeout I need to set. any helps? thanks [image]

[lrtetala (Lakshman Reddy)]

Hi @Anushka_Purohit

Check the below thread

Timeout with Get Outlook Mail Messages

Set the “TimeoutMS” value to something greater than 30000. The needed value depends on the number of emails that are being retrieved. Try increasing the value by 30000 each time until the error message goes away. Reduce the number in the “Top” property. For example, if it is set to “130” try lowering that value. This might require re-working the automation. For example, if the Robot needs to retrieve 130 emails, but it can only retrieve for example 50 emails before hitting the timeout, there wi…

Regards,

[ashokkarale]

@Anushka_Purohit,

Try putting TimeoutMS:60000 or 90000. If the activity able to execute in shorter timespan it will not wait till the timeout so it’s safe to keep the timeout at higher side.

Thanks,
Ashok