Outlook send mail: account not found

[ArneDeProft]

Hi,

I have different mail accounts in outlook and I have to send mails with the “Send Outlook Mail Message” activity.
When I have one mail account configured it works perfectly leaving “mail account” blank.
When using multiple mail accounts I always get “Account not found”. I triple checked the mail addresses, they are completely the same (no spaces, capital letters, …).

Does anyone have a clue?

Kr,
Arne

[balupad14 (Balamurugan (BalaReva))]

HI @ArneDeProft,

SendOutlookMail - Account not found error

Hi, This is known issue. Please search before posting If you have single user account configured in the outlook then no need to provide account field . Activity consider as the default account. Only if you have multiple account configured then you need to pass the account field.

Send Outlook Mail Message - Error: Account not found

hi @ELanchas Generally it works even if you passes an account and even if you will left it blank. Outlook activities works with your defaultly with your outlook account configured on your system. So things you can check is that your machine has been configured with one outlook account and you can try with this demo xaml as well. and let me know if anything you will face. OutlookSample.xaml (7.5 KB) Regards…!!

Regards
Balamurugan

[ArneDeProft]

Thanks for your feedback, but that is exactly my problem.
When I configure one account in outlook it works when I leave it blank in UiPath. But I need multiple accounts on outlook, when I configure that in Outlook it does not work anymore if I put the correct adres in UiPath…

[bencod (Ben Codiroli)]

Has this issue been solved? This doesn’t answer the question. If I have two Outlook emails configured, why is it still failing with “Account not found” filling in one of the email accounts?