Outlook send email issue - embedded images sent as attachment

Help
1

Good morning,

I’m having a possible issue with the send email outlook activity. When I forward an email, the activity adds all images (from previous replies) as a regular attachments. The same doesn’t happen if I do a manual forward mail.

This is a issue because the tool receiving the mail will have a different processing of the email.

Is there a way to improve this?

Thank you for the help!

2

I didnt get this buddy kindly elaborate it pls
it seems like a outlook issue
Cheers @iwishikn

3

Yes, thank you.

I have a outlook send email (forward) activity. It will forward emails that contain attachments but also embedded images. When I forward the email manually, it only contains the attachments. but, with the activity it adds the images as being attachments as well…

4

so you want to forward the mails with images only as attachments and not as embeded images, am i right
Cheers @iwishikn

5

Yes, that would solve the problem. Is there a way? I want the activity to understand that embed/signature images from email conversation are not to be sent as attachments. Only the images that are already attachments from the email to be forward

Just found a similar unsolved topic Signature image is getting forwarded in a mail

Also this topic (shouldn’tbe closed because there was no actual solution): Fetch the attachments only from attachment section, ignoring the inserted images inside body

6

Ok, let’s go by parts. Is there a way to replace the images of the message body before the forward?

7

Any suggestion?

8

@iwishikn : Have you resolved this issue? How did you mitigate this problem statement?