I think all of us had face the outlook issue on the production machine where the unattended robot is installed.
Sometimes it is getting time out, sometimes it is taking too long to open the outlook application (more than 5+ minutes.) Couples of times emails are stuck in outbox.
We tried several things like adding the delay and opening the outlook application so that email will not be in outbox.
But sometimes it is working and sometimes it does not.
Can anyone please suggest me the workaround or the fixes which I need to do here? So that this issue will get permanently resolved.
We are also opening the outlook application as a early part of step but sometime it take 2 minutes to open and sometimes 5+ more minutes.
Which activity did you use to make sure the Outlook Application is Active/open? (I am taking all the processes list using get processes activity and if there is no “Outlook.exe” is present in the list then I am opening the outlook. But as I said opening timing is different, so that’s why it is getting timeout. )
Our client machine has Outlook 16. Do you think that is the cause of the problem?
Account - (Optional) The email address with which to interact. This may include any shared mailbox to which the current user has access rights. If left blank, the current user’s account is assumed.
Account field is mandatory for ApplicationIdAndSecret and ApplicationIdAndCertificate authentication types.
From - The email address from which the email is sent. If left blank, this defaults to the current user’s address. Otherwise, any address that has been assigned SendAs rights on the current user’s mailbox may be entered.
We would like to move to this but the primary issue with it is the documentation is pretty thin. I hadn’t seen that particular link so I just looked at the quickstart (get and move) because email is what we want to do.
It’s an example of the thin documentation, with no screenshots, only a basic example of two operations - nothing about attachments, getting info from the emails like sent date and body, etc.
That example isn’t even complete. Steps 5-8 talk about getting the mail messages (and the bullet in step 8 is wrong, it should be an array of that datatype, not just that datatype). Then after getting the emails in steps 5-8 it just says “run it and verify the emails were moved.” Except it never discusses the steps to actually move the emails.