Outlook is always an issue in unattended mode.Kindly provide the solution for the same

Help Studio
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1
  • Get Outlook Mail Messages: The operation has timed out.
  • Send Outlook Mail Message: The remote procedure call failed. (Exception from HRESULT: 0x800706BE)
  • Emails getting stuck in Outbox.(We need to manually push the emails)

What would be the root cause of it? And what will be its permanent fix?

2

@rachel.monisha

Is Outlook application active at the time of BOT running ? If not then launch the Outlook application initially and then try once.

3

Outlook is active only. In one flow initially send outlook, get outlook are working,
in the middle or at the end, am facing this issue

4

@rachel.monisha

Keep Send Outlook Mail Message and Get Outlook Mail Message activities inside Retry Scope activity and mention retry number as 3 and Retry Time interval. Then it will retry upto 3 times if is failed.

5

@lakshman

The outlook installed is microsoft 365.

Whether that might be the isssue